Calls + texts
Customer Communications Terms
Effective August 31, 2026
Roadhouse Grille customer communications
When you provide a mobile number and actively agree to receive texts, Roadhouse Grille may send low-volume, one-to-one messages about catering questions, menus, quotes, booking details, agreements, guest-count or logistics updates, payment status, secure booking or Stripe payment links, and team follow-up. We may also respond when you initiate a text to Roadhouse.
Consent and frequency
Consent is not a condition of purchase. Message frequency varies with your questions and event. Message and data rates may apply. Roadhouse does not use purchased phone lists for this program.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.
Opt out or get help
Reply STOP to stop Roadhouse texts. Reply HELP for help. After STOP, Roadhouse may send one confirmation and will not send additional texts unless you opt in again or initiate a new request where applicable.
Links and payments
Roadhouse may text links you request, including menus, event details, agreements, booking pages, and secure Stripe checkout links. Never send card details by text. Payment information is entered directly into Stripe's secure checkout.
AI-assisted calls
Roadhouse AI may answer calls, help with event planning, send requested information, and offer to connect you with the Roadhouse team. The AI may make mistakes and cannot approve exceptions to pricing, availability, contracts, or payment terms. A team member must approve those exceptions. Roadhouse gives an upfront notice before recording a call, and callers can ask to stop recording while continuing the conversation.
Contact
Roadhouse Grille — Nashville, Tennessee. Call or text (615) 800-8699 or email roadhousegrille615@gmail.com.
Your use of Roadhouse communications is also covered by our Privacy Policy.